What to Do When GitHub Enterprise is Not Received After Payment

Why GitHub Enterprise Didn’t Arrive After USDT Payment

You paid via USDT (TRC20 or ERC20) for a GitHub Enterprise account, but the license key never showed up. This is frustrating — and common. Here’s how to fix it.

Step 1: Check Your Wallet and Transaction ID

First, confirm the USDT transfer went through. Open your wallet (Trust Wallet, MetaMask, etc.) and find the transaction hash. The recipient address must match exactly. If you sent to the wrong chain (e.g., ERC20 instead of TRC20), the funds may be lost — always use TRC20 for faster, cheaper transfers.

Step 2: Contact the Seller Immediately

Most marketplaces require you to provide the transaction ID within 24 hours. For example, at DevAccounts.io, we process GitHub Enterprise (starting $89 USDT/mo for 50 seats) within 10 minutes after TX confirmation. If you haven’t messaged support, do so now with your TX hash.

Step 3: Verify Email and Account Details

GitHub Enterprise licenses are sent to the email you provided. Did you accidentally mistype it? Check your spam folder. If you used a temporary email, the link may expire. We recommend a permanent Gmail or Outlook account.

Step 4: Wait for Blockchain Confirmations

USDT on TRC20 needs about 3–5 confirmations (~2 minutes). On ERC20, it takes longer (10+ minutes due to gas). If the network is congested, your payment may be delayed. Use a block explorer (Tronscan, Etherscan) to check.

Step 5: Request a Refund or Resend

If the seller is non-responsive after 2 hours, request a refund. Legitimate sellers offer USDT refunds minus network fees ($1–$5). At our store, we resend the license within 30 minutes or issue a full refund.

Preventing Future Issues

• Always use TRC20 for USDT payments — faster and cheaper.
• Double-check the seller’s reputation. Look for reviews on Trustpilot or Discord.
• Use a dedicated email for developer account purchases.
• Save the seller’s support contact before paying.

Why Buy from Us?

We’ve been selling aged developer accounts since 2022. GitHub Enterprise licenses are sourced from verified partners, delivered within 5 minutes of USDT confirmation. We accept TRC20 and ERC20. If your license doesn’t arrive, we fix it — no questions asked.